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When i click on my 1password app on my iPad it opens shows my password and email but not the key.

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K5xcq0
K5xcq0
Community Member
in Memberships

I fill in the key and it will then open but as soon as I click out and return later I have the same problem again.
Thanks.

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:when i click on 1password app on my iPad the account key is absent

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  • Jacob
    Jacob
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    Hi @K5xcq0! Sorry for the trouble. Let's reconstruct this a bit so I have a better idea of what is happening. It sounds like the issue is that your Account Key isn't being filled when you attempt to sign in on your iPad. Is that correct? If not, please let me know whether you're attempting to sign in to your account, or the account was already signed in and you're having trouble accessing it.

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