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About my E-Mail address

Alex161
Alex161
Community Member
edited October 2016 in Memberships

Hi Guys, back again with another small problem.
When I joined 1Password, I had broadband with Virgin Media, but changed my broadband supplier in April to Sky and have had problems with my registered e-mail address under Virgin. I need to change my 1Pasword e-mail to a new address I have with Yahoo, but the system tells me that I cannot change it. As I cannot get the e-mails to my registered address, as may happen with others from time to time, how can I change my address on the system please.
Malcolm

Will check back later to look for replies.


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Comments

  • Hi @Alex161! Sorry for the trouble. Could you please email us at support@1password.com and include the old address and new one in your message so we have the details to look up your account? Post back here when you've sent the email, and include the BitBot confirmation number you receive so we can get back you faster. :)

  • Alex161
    Alex161
    Community Member

    Thank you again. All sorted - your support ID [#EGJ-15487-927]. Your help and efficiency always appreciated.

    Malcolm

  • No problem at all. I'll reply to your email shortly. :)

    ref: EGJ-15487-927

This discussion has been closed.