Safari extension is inactive
Comments
-
I have a similar issue since updating 1P to 6.3.5 I can no longer use the safari extension. The icon shows in the browser, but is inactive. Pls advise. Thanks
0 -
Hi @roseboy,
I'm sorry you're having trouble with the 1Password extension in Safari! It sounds like you're having a slightly different issue than the one from the previous discussion, so I've moved your message to a new thread. I hope you don't mind!
The icon shows in the browser, but is inactive.
Can you please elaborate on what you mean by "inactive"? Do you just mean that nothing happens when you click on it? What if you use the
⌘\
keyboard shortcut? Does it work again if you reboot your Mac?If it's still a problem after the restart, it will help if you can let us know a few more details:
- What version of OS X / macOS are you running on your Mac?
- Are you using the AgileBits Store version or the Mac App Store version of 1Password?
- What version of Safari are you using?
- What version of the 1Password extension is installed in Safari?
Thanks in advance! :)
0