Identity filling

@joe6759: I hope you don't mind, but I've split you off into a new discussion so we can focus on your issues.

Unfortunately without some basic information it's hard to say what might be going wrong and how we might right it! Please tell me the OS, 1Password, browser, and extension versions you're using, the exact steps you're taking, and what is (or is not) happening the way you expect so we can figure out the best plan of action:

http://support.1password.com/cs/version/

The more information you can give, the better. For instance, it sounds like you're finding that searching for "joe" gives you too many results, since most of your items have "joe" in them. If you search for additional terms, does that narrow the search? In case it helps, 1Password does have a separate "section" for Identities: you can select that category to view only those items:

Let me know. I look forward to hearing back from you! :)

@joe6759: Oh! I'm sorry! We really weren't on the same page there — or rather, the same platform. :dizzy:

You're 100% right: the new 1Password 6 Windows desktop app does not yet have category listings in 1Password mini. We'll be adding that in the future update. 1Password 4 is a mature app, so we'd built all of these features into it already over the years. I apologize for sending you on a wild goose chase there. :blush:

@joe6759 We don't discuss timeframes for when features will be available. The few times we have made exceptions to that principle, we have found ourselves in a terrible position of disappointing our users because of either internal changes or developments that were outside of our control. So, we can't say when item categorization will be available in 1Password mini on Windows. What I can say is that @SergeyTheAgile and his team are working tirelessly to bring 1Password 6 up to parity with other platforms that have years worth of head start on the ground up rewrite they are doing for Windows.

Right now, what I would suggest is tweaking the item titles for your identities to make them easier to locate with a search. I admit that this is a hack and not something you should have to do, but being able to search for "ID Joe" or something easy to remember that will narrow the list much more quickly could be helpful while the Windows team finishes fleshing out 1Password mini.

I hope that helps. I'm sorry I don't have a better answer for you right now, but the good news is that the Windows app has been developing very quickly (Three months ago, 1Password mini didn't even exist…) and the team is pushing hard to make it the app that all our 1Password users deserve.

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Jamie Phelps
Code Wrangler @ AgileBits

I certainly understand your position, @joe6759. You're right that we do have quite a bit of ground to make up and all I can say right now is that we're getting there quite literally as fast as the team can type. I'm not sure what other platforms you're using 1Password on, but I would point out that your subscription also entitles you to the latest version of 1Password on all your devices (Windows, Mac, iOS, Android) and also includes the web interface and administrative tools if you're a Families or Teams customer. I'm not saying this to minimize the amount of work that we still need to do but to highlight some of the other benefits and features of your subscription. In the meantime, please know that our Windows team is hard at work on the missing bits of the experience.

@joe6759: I understand completely. If I were in your position, I suspect I'd stick with the 1Password 4 license and local vaults until the new app is ready to meet my needs. That's a big part of the reason we've always offered a free trial where ever possible. We don't want to take anyone's money unless they get the value they expect out of 1Password, and since that's pretty subjective, the only way to know is to take it for a test drive.

I can't make any promises about how soon it will be, but we're absolutely committed to bringing the new app to the point where it's a step forward for everyone. Apart from categories in 1Password mini, I'd love to hear if you have any other features on your 1Password 6 wishlist. And I hope that you'll give your 1Password Account another chance once we're able to add them all. Thanks for your honest feedback on this!

Unfortunately, for my situation it isn't as easy as switching back to v4 until v6 is up to par with some of the basic features. I now require a true family plan service for passwords, and your old v4 windows application doesn't handle multiple vaults simultaneously. So basically I'm temporarily stuck between your two different versions. :)

@joe6759: Ah. That makes sense. Really, what it comes down to is that if 1Password isn't able to meet your needs right now, that's on us. You should use the tool that does the job for you, whichever that may be. And it's our job to get the new app to the point where you don't need to look elsewhere anymore. You have to do what's best for your and your family, and any password manager is better than none — or one you don't use.

I can definitely pass on my wishlist for v6. Would you prefer a new topic or an email? Thx!

Great! Either is fine: you can contact the Windows team directly at support+windows@agilebits.com or post in the Windows category of the forums. We'd appreciate any suggestions and constructive criticism you think of! It really helps us prioritize based on what is most requested. :chuffed: