Can't create a new group inside 1Password team

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Hello,

It seems that I can't create a new group inside 1Password team (screenshot: https://www.evernote.com/l/ARHhekOz9ThJn6K4OC5ykACrdFqJ2TtC08M )

Following this guide: https://support.1password.com/groups/
it seems that I don't have the button to add group.

PS: I'm the owner & administrator of the 1password team account.


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • Hi @tristanb! I'm sorry for the confusion. Custom groups are a part of a 1Password Teams Pro subscription, so it looks like you have a Standard account. You're welcome to switch to the Pro plan and learn more about what it offers on your billing page. Sign in to your account in a browser, then click your team name in the top right and choose Billing to do this. Let us know if you have some questions. :)

  • tristanb
    tristanb
    Community Member
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    Meh, sorry guys you lost me there. It's an essential feature for us. and the billing gap is too huge. We switched to Lastpass Entreprise for 7$/month/user less than your Pro plan :(

    Thanks for the answer though.

  • @tristanb Thanks for letting us know! We'd be happy to discuss this a bit more and see what we can do for you. Could you send us a message at sales@1password.com? Post back here with the BitBot confirmation number we send you after you've dispatched the message and we'll get back to you as quickly as possible. Talk to you soon!

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