No data found in iCloud

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lynya
lynya
Community Member
in iOS

Hello, I'm trying to sync my data between my MBP and my iPhone 6. In the last few month I synced with dropbox. I'v chanded it now on my mac to icloud and changed it on iphone too. But it always says: no data found in icloud. Make sure that icloud is activated in 1password on your other device.
I've got the current version on mac and iphone as well.
Can somebody please help me? I'm trying now since several days but nothing works.

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • lynya
    lynya
    Community Member
    Options

    Has nobody got an idea?
    I also get the message that my password is wrong. But in all the other cases everything is ok.

  • Ben
    Ben
    Options

    Hi @lynya,

    Sorry for the delay, and for the trouble. I'd like to ask you to create some Diagnostics Reports, one from each of your devices:

    Attach the Diagnostics Report(s) to an email message addressed to support+forum@agilebits.com.

    Please do not post your Diagnostics Report(s) in the forums, but please do include a link to this thread in your email, along with your forum handle so that we can "connect the dots" when we see your Diagnostics Report(s) in our inbox.

    You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here so we can track down the report(s) and ensure that this issue is dealt with quickly. :)

    Once we see the report we should be able to better assist you. Thanks very much!

    Ben

This discussion has been closed.