Hi, I received a license and tried to apply it, but it doesn't work...

In the preferences > accounts it keeps saying that I'm in trial mode... Can you help me out? Thx

1Password Version: 6.5.2
Extension Version: Not Provided
OS Version: OSX Sierra
Sync Type: Not Provided
Referrer: forum-search:apply license doesn't work


  • PilarPilar

    Team Member

    Hi @Jaaan

    I'm sorry for the confusion with 1Password and the different ways in which it works. There's a difference between 1Password.com accounts and standalone licenses that you want to use. You can read everything about this difference here: https://discussions.agilebits.com/discussion/68576/the-difference-between-a-1password-com-account-and-standalone-license#latest

    If you want to keep on using your local vault and syncing via iCloud or Dropbox you only need to apply your license by clicking on the link I just send you to your email. You'll need to move your data by syncing and remove your account from 1Password.

    If you want to give accounts a shot (I think you'll love them) then you will need to migrate your data.

    Please let us know how all this goes and if you have any other questions that we can help you with :chuffed:

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