Touch ID does not appear anymore.

Staxtis · December 2016

Hello there...
I did bought this app for my iphone about 2 years ago...Since then i use it without any problem(most of the times at least)
After i did update the new IOS 10(latest version) or might after i switch to my new device(iphone 7Plus) the touchID doesnt appear(might be because i did change device so its not sure about my fingerprint) the main problem is that because touchid doesnt appear-work i cant get in because i cant remember my password...What can i do with that??We must find a solution!

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: iOS 10.2
Sync Type: Not Provided

Ben · December 2016

Hi @Staxtis,

Thanks for taking the time to write in.

Your data is encrypted with your Master Password, even when Touch ID is enabled, so it is critically important to remember it. Your data cannot be accessed without it.

Change or recover your Master Password

Ben

Touch ID does not appear anymore.

Comments

Change or recover your Master Password