Cookie handling

edited December 2016 in Memberships

I see that 1Password Account setup and access is compatible with all browsers. That's good news, but I still have a question: How should I tell my browser to handle cookies?

I normally use Firefox on macOS. I have it set to reject all cookies, apart from exceptions that I specify. If I create such an exception for, how should I tell Firefox to handle the cookies? The options are either "Allow for session" (in which case it erases the cookie after I quit the browser) or "Allow" (where it permanently keeps the cookies until I say to delete them).

Which would be appropriate for 1Password use?


  • JacobJacob

    Team Member

    Hi @Mr. Laser Beam! Thanks for asking about this. Cookies are not required at all to sign in to your account. The Account Key is saved in localStorage, and you can opt to not save it by choosing "This is a public or shared computer" when signing in. :) Hope that helps!

  • I tried removing the cookie exception for altogether (so that Firefox will not accept any cookies from Then when I tried to sign into my account there was a completely blank screen.

    It was only when I re-enabled the exception that I was able to sign in again.

  • JacobJacob

    Team Member

    @Mr. Laser Beam I'd be happy to look into that then. Could you please post the steps you went through to get the blank page?

  • I just tried to sign in to as usual. I had to enable cookies before it would work.

  • FrankFrank

    Team Member

    Hi @Mr. Laser Beam - Thank you for replying back. Is everything working properly again? I just want to make sure you're able to access your account from your browser. Sorry for the troubles and keep me posted :-)

  • I still have to turn cookies on. If I don't, there's a blank screen.

  • JacobJacob

    Team Member

    @Mr. Laser Beam Thanks for clarifying. I just changed my Firefox settings to something similar and also got a blank page:

    I got the same in Chrome, so I'll let the team know about this and we will look into what's going on. Thanks again for reporting it.

    ref: B5-2384

This discussion has been closed.