To protect your privacy: email us with billing or account questions instead of posting here.

frozen account

apherman
apherman
Community Member

I paid for a year subscription for my team account and activated it in July, why is it frozen?


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:why did you freeze my account

Comments

  • Roman
    Roman
    1Password Alumni

    Hi @apherman - I tried to look into your account to see what might have gone wrong, but it seems like there is no account associated with the email address you used to sign up for the forums. Would you mind contacting us via so we can try to discuss this further? We value your privacy and usually try to avoid discussing account details in public. Please mention this conversation in your email so we can connect the dots.

    Please report back the support ID you received when sending your email. We can then track it and reply to you quickly. Thanks! :)

This discussion has been closed.