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1Password Account Issue

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jmuskate
jmuskate
Community Member
edited February 2017 in Memberships

I've sent multiple requests to 1Password Support trying to get help migrating my data from a 1Password subscription account to a standalone license copy of 1Password on my computer and I'm being completely ignored. What gives? Is anyone else having problems getting help? I never had problems getting help before.

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  • Frank
    Frank
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    Hi @jmuskate - Thank you for reaching out to us. I apologize for the delay and I was able to locate your email. I appreciate the report you sent in and I will ask Trace to get back to you as soon as possible. Sorry again for any inconvenience. Have a fantastic day and we'll talk to you soon :-)

    ref: ZHD-47223-747

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