1Password.com unavailable (and forum without theme in read-only mode)?

XIII
XIII
Community Member
edited February 2017 in Families

Until a few moments ago I was unable to access my family.1password.com (and 1password.com). Also the forum was not themed and in read-only mode.

Was this a server side issue? If so, what is/was going on?


1Password Version: Families
Sync Type: 1password.com

Comments

  • XIII
    XIII
    Community Member

    Additional question: is there a status page for the 1password.com service?

  • Roman
    Roman
    1Password Alumni
    edited February 2017

    @XIII - Thanks for reaching out to us. Apologies for the inconvenience. There was a brief DNS issue, but it has been resolved in the meantime. If you're still seeing an issue in resolving 1Password.com, I'd advise you to restart your computer. If the reboot doesn't resolve the issue, you'll probably need to wait until your ISP updates their DNS records.

    There is a status page available for 1Password.com. It's also linked to from the support page (right under the search field).

  • XIII
    XIII
    Community Member

    Nice. Thanks. Do you also have a specific twitter account for announcing disturbances?

    Example: https://twitter.com/rtmstatus

  • AGAlumB
    AGAlumB
    1Password Alumni

    @XIII: Yep! Thanks for asking:

    https://twitter.com/1PasswordStatus

    Be sure to let us know if you continue to have any issues!

  • XIII
    XIII
    Community Member

    Excellent. DNS issue seems solved here.

  • Fantastic news! Thank you for updating us @XIII :-) Sorry for any inconvenience.

This discussion has been closed.