I can't activate 1password 6

Hi @yuxujian

Thank you for taking some time to get in touch with us. I removed your email to protect your privacy, these forums are public.

What you have is a 1Password license, and what's frozen is your account. These are two different ways to use 1Password, you can learn everything about them here: https://support.1password.com/why-account/

This will help you learn which version of 1Password is best for you, if you decide you want to go with an account please let us know and we'll see what we can do to help you out ;)

@yuxujian,

@pilar explained that you're mixing two different purchase models at the same time.

A license is what you purchase for a particular version of 1Password, in this case version 6. It is not a lifetime license. It only works for the specific version that you've purchased.

You also signed up for a 1Password.com subscription account, which is what is showing as Frozen.

If you intend to use the standalone license you're going to need to move all your data into a local/offline vault and subsequently delete your 1Password.com account.

To do that: Preferences -> allow creation of vaults outside of 1Password.com, select all your items and via the Items -> Share -> Primary -> copy

Rudy

@yuxujian,

:) :+1:

Let us know if you still have questions or concerns and we'll try and clarify.

Rudy