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HELP: Migrating from Stand Alone License to New License

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chrisbog
chrisbog
Community Member

So, I use the standard version for years and would like to upgrade to the new version and then possibly to Families.

I created an account and got my account key, and I want to move my data from my standalone 1Password to the new version. When I try to connect it to my 1password account, it is asking for a sign-in address. I'm not sure what this is or where to get it.

I have my email, Account Key and Master Password, but what is the sign-in address?


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • Roman
    Roman
    1Password Alumni
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    @chrisbog - Thanks for getting in touch and I'm sorry for the confusion.

    You signed up for an Individual account and for those the sign-in address is always https://my.1password.com.

    If you decide to convert your Individual account to a Family account, you'll be able to register a sign-in address similar to this: https://family_name.1password.com.

    I hope this helps. If you need anything else, just let us know. We're here to help! :)

  • chrisbog
    chrisbog
    Community Member
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    Thanks makes sense now but it wasn't clear.

  • AGAlumB
    AGAlumB
    1Password Alumni
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    Sorry for the confusion there, but I'm glad Roman was able to help out. And we're here if you have any other questions. Cheers! :)

This discussion has been closed.