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Can't sign in or create an account -

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grf819
grf819
Community Member
in Memberships

You required me to upgrade from 1Passowrd Mac 5.02 to 6.62 to resolve an issue that wouldn't let me access 1Passowrd. Now the trail period is almost over and I can't sign in or create an account in order to purchase the 6 upgrade. I can't sign in with the only email I have because it says the Master Password is not legit - BUT its the only password I have and was able to sign in here to post this note! Gad! I can not created a 1POassowrd account because it says there's an account already associated with my email - so I'm at a standstill till you help me out with this!

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • Roman
    Roman
    1Password Alumni
    Options

    @grf819 - Thank you for reaching out to us. I'm sorry you're seeing difficulties. I see that you contacted us by email a couple of hours ago. I'll get back to you there as we potentially need to discuss account details and we prefer to not do that in public. :)

    ref: CBU-94685-267

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