1Password Teams support - how to get

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ivan308
ivan308
Community Member

How to get support with 1Passwords Teams ?
I sent an email 3/6/17 on an issue we are having in Terminal Server but have received no response ?
Sent a follow up email this morning requesting a status update still no response ?
I am a Pro Launch Signup subscriber - I assume I am eligible for Priority Support ? Who do I contact
Thanks
Ivan


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • Frank
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    Hi @ivan308 - Thank you for getting in touch with us over hear. Sorry for the delayed response. I couldn't locate an email using your forums registered email address. Can you reply back here including the support id number located in the subject line? Then I will be able to locate the ticket and get right hack to you. :+1:

  • ivan308
    ivan308
    Community Member
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    ZJW-62322-926

  • Frank
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    Hi Ivan308 - Thank you for sending that over. I was able to locate the email you sent and we'll get right back to you. Sorry again for any inconvenience. Talk to you soon.

    ref: ZJW-62322-926

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