Update confusion between multiple copies

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This discussion was created from comments split from: 1Password Standalone Version.

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  • greggsewell1
    greggsewell1
    Community Member
    edited March 2017
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    SEE IMPORTANT EDIT AT THE BOTTOM

    Note: My system specs are at the bottom of this post.

    I have the standalone version of 1Password—which I love dearly, btw.

    The About 1Password dialog in the 1Password menu says I have:

    1Password
    Version 6.6.3 (663005)
    Mac App Store

    The App Store says the most recent version is:

    Version 6.6.3
    Updated Mar 20, 2017

    Your download page here:

    https://app-updates.agilebits.com/product_history/OPM4

    says the current version of 1Password for Mac is:

    6.6.4 (build #664001) – released 2017-03-21

    The box above next to Show betas is not checked.

    Does this mean that I cannot get the most current version of the standalone app without manually checking the download page?

    Please know that I'm not upset, but I am concerned.

    Thanks for your answer.

    Gregg

    System specs:

    macOS Sierra
    Version 10.12.4

    iMac (27-9nch, Late 2012)
    Processor: 2.9 GHz Intel Core i5
    Memory: 16 GB 1600 MHz DDR3

    Internal HD
    Capacity: 999.35 GB
    Available: 690.44 GB
    Used: 308.9 GB

    IMPORTANT EDIT

    I downloaded 6.6.4 and installed it. Now I have two apps: 1Password.app and 1Password 6.app.

    Since 1Password 6.app is version 6.6.4, I opened it. It treated me like a new user, so I went through the setup process. I was given the choice of syncing via Dropbox with:

    1Password.agilekeychain

    or

    1Password.opvault

    I chose 1Password.agilekeychain.

    Now more than 50% of my items are gone.

    I cannot change from 1Password.agilekeychain to 1Password.opvault.

    I don't know what to do.

    Please help me.

    ADDITIONAL EDIT

    I restarted my iMac.

    Now I have two 1Password Mini instances running in my menu bar.

    Please help me.

  • Good evening @greggsewell1. 1Password 6.6.4 for Mac was released to address an issue with our licensing window. Since 1Password for Mac in the App Store does not have this same licensing window we have not yet released it there yet. Please delete the version of 1Password you downloaded from our website (the one named 1Password 6 in your Applications folder) and then restart your computer. This should set things right for now.

  • greggsewell1
    greggsewell1
    Community Member
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    Thanks, MrRooni. I'll follow your advice when I return to work in the morning.

  • AGAlumB
    AGAlumB
    1Password Alumni
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    @greggsewell1: I hope you don't mind, but I've split you off into a separate discussion in the mac category of the forums so we can focus on your issues.

    Be sure to let us know how it turns out, and if you have any more questions. We're here for you! :)

  • greggsewell1
    greggsewell1
    Community Member
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    Not a problem, brenty. I'm not going to be able to be at my office this morning, so it will be yet another day before I'm able to do as MrRooni suggested. Thanks for your help though. I appreciate it.

  • AGAlumB
    AGAlumB
    1Password Alumni
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    Sounds good. If you're able to take a day off, I can't argue with that. ;) :+1:

This discussion has been closed.