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My membership is paid since March 5 2017 ( order [removed by AgileBits]) and I am ask to pay again??

Alainmercier
Alainmercier
Community Member
edited March 2017 in Memberships

I am told by email that my free trial ends in 4 days????
[PII removed by AgileBits]
I paid through apple ID 89.99$ for this App already


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:My membership is paid and I am ask to pay again???

Comments

  • Alainmercier
    Alainmercier
    Community Member

    please respond asap

  • Hi Alainmercier - Thank you for reaching out to us and I apologize for the confusion. It looks like you signed up for a 1Password membership and your free trial is coming to an end which is separate from the standalone license you purchased from us in the past. I just sent you over an email so we can work on this together. Reply back to me over there so we can continue our conversation :+1: Talk to you soon!

    ref: FGA-54438-219

This discussion has been closed.