1Password6 on Mac: all options grayed out under "+" button
I have a new installation of 1Password v6 on a recent Mac, with a new unused account. Mini seems to be running fine, and the Safari extension is installed. However, in the 1Password GUI, all options under the "+" button are grayed out -- there is no way to manually add any login entries. The vault is successfully unlocked, and we've tried restarting both Mini and the computer.
The Safari extension also does not prompt to save credentials.
(I'm posting on behalf of a friend, so I don't immediately have the exact version numbers available)
1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:greyed
Comments
-
@alex9: Is 1Password perhaps in trial/read only mode? If they haven't registered it or set it up with an active 1Password.com membership, they won't be able to make changes there. Let me know what you find!
0