I cannot get the 1Password extension to load in FireFox.

ratsnagger
ratsnagger
Community Member

In FireFox I get a message that says 1Password could not be verified for use in FireFox and has been disabled.


1Password Version: 6.6.4
Extension Version: 4.3.1
OS Version: OS 10.12.4
Sync Type: Not Provided

Comments

  • Drew_AG
    Drew_AG
    1Password Alumni

    Hi @ratsnagger,

    It looks like you're using an older version of the 1Password browser extension (4.3.1), which might have something to do with the problem. Please try installing the latest update (currently 4.6.4) to see if that helps: In Firefox, go to Tools > Add-Ons and click Extensions on the left side of the Add-ons Manager. Click the 'gear' icon above the list of extensions and choose "Check for Updates". Once it installs available updates, you may need to close & reopen the Add-ons window to verify that 4.6.4 is installed.

    Please let us know how it goes and if that seems to solve the problem. Thanks! :)

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