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How do i switch from a 1password online account vault back to icloud sync vault?

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jackoirwin
jackoirwin
Community Member

I originally had my vault setup syncing with icloud just on my iphone. I signed up to 1password.com account 30 day trial, imported my vault and deleted my old icloud vault.

I don't want the 1password.com account anymore, i want to go back to icloud vault. How do i do this?


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:How do i switch from a 1password online account vault back to icloud sync vault?

Comments

  • Ben
    Ben
    edited May 2017
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    Hi @jackoirwin,

    I'm sorry to hear a 1Password.com account has not worked out for you. We'd love to hear your feedback as to why. We can also help you migrate back to the setup you had before. To best assist you with that, I'd like to ask you to create some diagnostics reports, one from each of your devices:

    Attach the diagnostics to an email message addressed to support+forum@agilebits.com.

    With your email please include:

    • A link to this thread:
      https://discussions.agilebits.com/discussion/78719/

    • Your forum username: jackoirwin

    That way we can "connect the dots" when we see your diagnostics in our inbox.

    You should receive an automated reply from our BitBot assistant with a Support ID number.  Please post that number here so we can track down the diagnostics and ensure that this issue is dealt with quickly. :)

    Once we see the diagnostics we'll be able to better assist you. Thanks very much!

    Ben

  • jackoirwin
    jackoirwin
    Community Member
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    Hi. Thanks for getting back to me. I have sent the iOS diagnostics as requested. I only use it on iOS not mac. Cheers

  • Ben
    Options

    Perfect. Thanks @jackoirwin. We've received your report and will respond via email shortly.

    I only use it on iOS not mac.

    Sorry, I do see now that you mentioned that in your original post. :)

    Ben

    ref: DIS-62445-956

This discussion has been closed.