Upgrade from 1Password 3 for iOS required

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System
System
in iOS
This discussion was created from comments split from: All Vaults disapeared from 1Password iOS v6.5.4 Safari Extension.

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  • Milton
    Milton
    Community Member
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    I believe I have version 6.5.4. iPhone indicates that if I don't update this version, with future updates of IOS, this app won't work. Do I need to update, if so how?
    Thank you very much in advance

  • rudy
    rudy
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    @Milton,

    That doesn't sound like you have 6.5.4 at all. Based on your description it sounds very much like you're still running 1Password 3. You can confirm this by looking at the 1Password icon on your phone and comparing it to https://com-agilebits-users.s3.amazonaws.com/chris/iOS_Versions.png

    If you're still on 3 then you'll want to follow the instructions on https://support.1password.com/upgrade-ios/ to get to 1Password 6.

    Rudy

  • Milton
    Milton
    Community Member
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    Sorry Rudy, little confused, I apparently have 1Password 6 since I do have the Lock icon and not the Key and lock icon. Could you assist this 74 yr old who just loves this app and will be illustrating this to other students and instructor at my next Senior Net Class how to upgrade this device. I believe I have IOS 10.3.1.
    Thanks in advance for your assistance,
    Milton

  • Ben
    Ben
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    @Milton,

    Is it possible you have both versions installed? The message you posted sounds very similar to the message you'll get when launching 1Password 3 (which as Rudy mentioned does definitely require an upgrade).

    It might be helpful if you could post the exact text of the message you're getting as well.

    Thanks!

    Ben

This discussion has been closed.