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Not the same number of objects on smartphone app than online or pc app

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dimli
dimli
Community Member
edited June 2017 in Memberships

Hello support,

I have 15 vaults counting 75 objects. When I choose "All Vaults" online or on PC it shows me 75 objects.

If I choose "All Vaults" in the smartphone app it shows me only 34 object. I can see all 15. In these 15 vaults I have all the objects (75).
Why does it show only 34? I cannot search in all vaults.

E.g. I have my "AAA" acount stored invault "Vehicles". When I choose vault "Vehicles" I can see it and use it, but when I choose "All Vaults" this "AAA" account is not listed! I can´t seach it ... No vaults are in travel mode.

How is that possible?

Thanks

Dimli

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • AGAlumB
    AGAlumB
    1Password Alumni
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    @dimli: It really depends. Are you using the exact same accounts/vaults on each device? It sounds like you're not actually missing any data. Is that correct? You may have simply excluded certain vaults from the All Vaults view (1Password Preferences > All Vaults). Let me know what you find!

  • dimli
    dimli
    Community Member
    Options

    Hello Brenty,

    shame on me, I such an idiot ...... :-)
    There where some excluded ......

    Thank you very much!

  • AGAlumB
    AGAlumB
    1Password Alumni
    Options

    You're totally welcome! You can guess why I knew to check that: I've totally done the same thing. Cheers! :lol:

This discussion has been closed.