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No email received upon account creation

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naub
naub
Community Member
edited July 2017 in Memberships

Attempted to create new account, and no confirmation email was received. Checked spam folder and it's not there either.

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • rickfillion
    rickfillion
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    Hi @naub,

    I see that the signup was registered and I'm not seeing any errors around the sending of the email for that account. Which generally means that the email successfully left our system. Is there another spam system that you could check?

    Rick

  • naub
    naub
    Community Member
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    Tried the online mailbox, hoping it would show more, but nothing was there either. Can you somehow resend? I can't complete registration without this email it seems.

  • Frank
    Frank
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    Hi naub - Thank you for the update. I noticed you emailed us as well. Let's continue the discussion via email so we don't run into any sharing anything private here. When you get a chance reply back to me and I'll do my best to get you up and running using 1Password.

    ref: WUW-63764-175

This discussion has been closed.