To protect your privacy: email us with billing or account questions instead of posting here.

I bought a separate version of the mac, why now need to pay monthly?

Options
sumu
sumu
Community Member

I bought a separate version of the mac, why now need to pay monthly?
You change the payment behavior, not a separate notice to me, you have this behavior so that I received a deception.

I can now choose mac version of the refund, re-purchase in accordance with the month?


1Password Version: 6.7.1
Extension Version: Not Provided
OS Version: 10.12.4
Sync Type: iCloud

Comments

  • Frank
    Options

    Hi @sumu - Thank you for reaching out to us. Just to make sure we're on the same page, did you purchase a standalone license for the Mac? Are you setting up a new computer with 1Password? If so, you can definitely continue to use your standalone license if you prefer to not sign up for a 1Password membership. There are benefits to having a 1Password membership such as: all the apps (Windows, Mac, iOS, and Android) and future paid upgrades are included, web access, auto-sync, and item recovery just to name a few. I'll be happy to help you get up and running, I just need a little more detail to better assist you. Have a great day and I look forward to continuing our conversation. :smile:

This discussion has been closed.