Hi looking for help from the community as support team are very busy.
I upgraded from 1PW4 to 1PW6 family version version firstly i id my own account on 3 devices Windows, and 2 x iOS devices, a little teething problems but was then all sorted so happily deleted my old vault and all is now working well on those devices.
I then added my mums iPad and the existing vault copied across and the right number of items show up when i hit private vault, however I can not then select them. I have attached a screenshot.
However if i login in to her account on her device all the items are there and usable. I have tried deleting the app, rebooting and reinstalling it to no avail. The same problem exists any ideas on how to get the app working is there some way i can delete the private vault and try moving manually.
1Password Version: latest app version for iOS
Extension Version: NA
OS Version: iOS 10.3.2
Sync Type: 1 password account