1Password won't give me the option to sign in using my fingerprint and won't accept my master pw
When opened the app today I went to sign in with my fingerprint like I always do and that wasn't an option. Now I can't log in to my 1Password account.
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@jklep: Thanks for reaching out. I’m sorry for the confusion! (Un)fortunately AgileBits doesn't ever have either your Secret Key or Master Password, as that wouldn't be very secure at all. The Master Password is chosen by you, and the Secret Key is generated locally on your device. Neither is ever transmitted. You need your Master Password to unlock the app, and both that and the Secret Key to sign in to your account.
We don't have access to your data can't recover either of these for you, so I hope you're able to find your Emergency Kit. Otherwise it will not be possible for you to access your data, which is encrypted using your Master Password. However, please try the tips in this guide as they may help you gain access again:
https://support.1password.com/master-password/#recover-your-master-password
Alternatively, if you're part of a 1Password Family or Team, another Owner, Organizer, or Admin can help you recover your account, so you can create a new Secret Key and Master Password:
https://support.1password.com/recovery/#begin-recovery
1Password is as secure as the Master Password you choose, but this also means that unless it is entered correctly even you will not be able to unlock it. And in that case you would need to start over. Please let me know how it turns out. I look forward to hearing back from you!
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