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My sign-in on google chrome disappared

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tcpbp
tcpbp
Community Member
in Memberships

I've been a user for many years. Out of nowhere my ability to click my extension on my Google Chrome browser has disappeared.

I now receive a dialogue box with 6 options:

1Password: Password manager and secure wallet
1Password
Options
Remove from Chrome
Hide in Chrome Menu

Manage Extensions.

In short, I can't sign on.

Please advise.

Thanks very much.

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:My sign-in on google chrome disappared

Comments

  • Corey_C
    Corey_C
    Community Member
    Options

    Hi there @tcpbp :)
    Sorry for the troubles you are having. Browsers can be weird sometimes and chrome's background auto-updating can periodically mess with how 1Password verifies itself with the browser extension. Restarting Chrome should fix the issue and if not, try uninstalling and reinstalling the chrome browser extension. If neither of those thing work, come back and I'll see what I can do.

    Corey

  • tcpbp
    tcpbp
    Community Member
    Options

    Corey

    That worked. Thanks very much.

  • DanielP
    DanielP
    1Password Alumni
    Options

    I'm glad to hear things are up and running again @tcpbp!

    And thank you @Corey_C for your help ;)

This discussion has been closed.