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Не могу зайти. I can not enter.

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NSX
NSX
Community Member
edited September 2017 in Memberships

Я вчера установил вашу программу , начал пробный период, сохранил все пароли и переустановил ОС. Теперь не могу зайти потому что от меня требуют секретный ключ , который я в глаза не видел.... почитав ваши рекомендации на сайте, я сделал вывод что вернуть свой аккаунт я ни как не смогу. Ну раз так , то помогите мне просто сделать другой аккаунт на этот же почтовый ящик...

English version

I installed your program yesterday, started the trial period, saved all the passwords and reinstalled the OS. Now I can not go because they require a secret key, which I did not see in my eyes .... after reading your recommendations on the site, I concluded that I will not be able to return my account. Well, if so, then help me just make another account on the same mailbox ...

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • AGAlumB
    AGAlumB
    1Password Alumni
    edited September 2017
    Options

    @NSX: The Secret Key is generated locally on your device during the sign up process. You can find this in your Emergency Kit, in 1Password Preferences/Settings > Accounts, or at https://start.1password.com/apps by logging into your account. I hope this helps. Be sure to let me know if you have any other questions! :)

    ref: BLF-88537-621

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