Lost 1Password Account

Hello, i was upgrade the software and when i start again i lost my 1password account. do you know i upgrade the software when a hour ago i purchased it for 1 year. i dont save secret key, and when i want see in my account 1password, it require secret key, ugly. please help me.

1Password Version: 6
Extension Version: Not Provided
OS Version: MacOs Sierra
Sync Type: dropbox


  • please sent me link for deleting account, im waiting too long, bad service.

  • BenBen AWS Team

    Team Member
    edited September 2017

    Hi @jufrim58

    I see you already have an email conversation with Intan going. We’ll respond to you via email as soon as possible. There is no need to send further messages before you hear from us. Thanks!


    ref: DPV-19139-826

This discussion has been closed.