My 1Pasword for Windows isn't updating to new versions

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I've tired to follow the directions but it doesn't update


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: windows 10
Sync Type: Not Provided
Referrer: forum-search:My 1Pasword for Windows isn't updating to new versions

Comments

  • Hi @MYancey,

    Thanks for reporting this, I'm sorry to hear you're not able to update 1Password. Which directions did you try to follow? Did you try uninstalling the current version you have and downloading the latest version from our website here: https://1password.com/downloads/

    Do you happen to know the current 1Password version? It sounds like you may have an old 1Password 6.3 or older version that cannot be updated to the newer 1Password 6.7 version.

  • MYancey
    MYancey
    Community Member
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    I have 6.2.333.

  • Hi @MYancey,

    Yep, that's an old build where updating to the latest version will not work, you must install the latest version manually as I've mentioned in the last reply. Uninstall the current 1Password program via Control Panel and download from our website here, https://1Password.com/downloads/ to install it.

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