Sharing Passwords via Message, Mail problem

limekilnlimekiln Junior Member
Community Member

Latest versions of IOS and 1Password installed. Sharing an entry in 1Password not working now. Link and info when Shared in received message are not underlined in blue ie as a true link.

Comments

  • MeganMegan
    1Password Alumni
    edited October 2017

    Hi @limekiln,

    I'm sorry to hear that you're having this problem. I've attempted to recreate this using both iMessage and Mail, but the link shows up correctly in both cases. So, in order to get to the bottom of this, we're going to need some more information. You mention that you're using the 'latest' versions of 1Password and iOS, but I'd love to know the version numbers, just so I can properly replicate what your steps.

    Our Knowledgebase will help you find your 1Password version information: https://support.1password.com/cs/version/?ios

    • Do you see this consistently, each time you try to share an item?
    • Do you use 1Password on any other computers or devices besides this one? Do you sync using Dropbox or iCloud or do you have a 1Password account?

    The more information you can give us, the better and more quickly we’ll be able to assist you.

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