Spam protection is super frustrating!

kop48
kop48
Community Member

It's annoying when you're a valid user trying to file a bunch of bugs. I'm sure that the spam protection can be made a little more lax? For example, why not allow 3 subsequent posts before the spam block is enforced?

You have posted 1 times within 120 seconds. A spam block is now in effect on your account. You must wait at least 300 seconds before attempting to post again.

I am literally running a timer so that I know when I can post again. Punishing valid users unnecessarily isn't the best approach... :(


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Comments

  • We had a pretty significant spam problem which is why the rules are now set the way they are, and it has mostly eliminated the difficulty. Obviously our intention isn’t to stop customers from making legitimate posts, but unfortunately that is what we had to do to stop the spam. Thanks for the feedback @kop48.

    Ben

  • kop48
    kop48
    Community Member

    I'm suggesting that they might have gone a bit too far :)

  • I understand what you’re saying. Thanks. :)

    Ben

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