I'm trying to "unfreeze" my account. signed up for free trial, want access dont' care about $6

1Password won't let me edit any of my information. I signed up a long time ago, no frozen. THink credit card number changed. So, here I am continually being asked to unfreeze my account but when I try to do so, "it" keeps telling me my "free trial" won't end until Nov 24th??? I don't care about my $6. How do I get access to change my information????

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:Frozen


  • brentybrenty

    Team Member

    @georgeb02: Thanks for reaching out. I’m sorry for the confusion! If you sign into your account on 1Password.com in your web browser, you can setup billing there to unfreeze your account:


    I hope this helps. Be sure to let me know if you have any other questions! :)

This discussion has been closed.