FaceID option disappeared

FolsomRiderFolsomRider Junior Member

Running the latest 7.0.1 beta on iPhone X. Today the FaceID unlock isn’t working. The option to use it isn’t present either.

The FaceID unlock had previously been working, until today.

Comments

  • FolsomRiderFolsomRider Junior Member

    Running the latest 7.0.1 beta on iPhone X. Today the FaceID unlock isn’t working. The option to use it isn’t present either. The Settings -> FaceID -> Other Apps has 1Password enabled.

    The FaceID unlock had previously been working, until today.

  • brentybrenty 1Password Alumni
    edited November 2017

    @FolsomRider: Which build are you running? Do you have the option in 1Password Settings? Try disabling it and re-enabling it.

    ref: GJR-52477-685

  • FolsomRiderFolsomRider Junior Member

    I am running 70001002.

    The 1Password setting for using FaceID is not present.

  • brentybrenty 1Password Alumni

    @BrokenHope: Thanks! Are you running a beta version or iOS, or just 1Password? Hopefully we can figure out why it might not be working for everybody. :blush:

  • brentybrenty 1Password Alumni

    @FolsomRider: I see you've emailed us a diagnostics report. We'll get back to you there shortly.

    ref: GJR-52477-685

  • brentybrenty 1Password Alumni

    Thanks for letting me know! :):+1:

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