To protect your privacy: email us with billing or account questions instead of posting here.

suzdelapaz

Options
suzdelapaz
suzdelapaz
Community Member
in Memberships

I have a new iPhone X and I can't seem to log in. I don't know what my secret key is vs. my Master Password. I can still log in on my old phone, but I need to transfer the data to my new phone

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:log in on new iphoneX

Comments

  • AGAlumB
    AGAlumB
    1Password Alumni
    Options

    @suzdelapaz: It sounds like you may be trying to login with a 1Password Account, but you will only have one if you've signed up for a 1Password.com membership. That’s the only way you’ll have a Secret Key or Sign In URL, or be able to access your data through 1Password.com. Instead, you can use 1Password without an account you can sync your data from another device:

    1Password sync options

    I hope this helps. Be sure to let me know if you have any other questions! :)

This discussion has been closed.