some passwords are on computer but don't sync to phone.

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mikesmith1625
mikesmith1625
Community Member

Chase bank password is on computer but not on phone. says they are sync'd


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:passwords are on computer but not on iPhone, even after syncing

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  • Ben
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    Hi @mikesmith1625

    I'm sorry to hear about the trouble. How are you syncing your 1Password data (e.x. a 1Password.com membership, Dropbox, iCloud, etc)?

    Please let us know.

    Ben

  • mikesmith1625
    mikesmith1625
    Community Member
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    I bought the product and have a license but don't know if I belong to password.com membership. My computer shows the bank information and e fax says it was sync'd within seconds but does not show up on the phone or the pad. sync with iCloud

  • Ben
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    If you’re syncing with iCloud then you are not using a 1Password.com membership. We have a guide on troubleshooting iCloud sync issues available here:

    If you're having trouble syncing with iCloud

    I hope that helps!

    Ben

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