Reducing number of members - billing?

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Lalit_Paris
Lalit_Paris
Community Member
in Business and Teams

Hi,

I know how I can delete a member of our Team plan but my question is about the billing.
I just missed the billing period November 30th 2017 and I paid for 4 annual subscriptions.
If I cancel 1 member right now, are you going to refund the account as it's no more used since last June?

Thanks

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Comments

  • AGAlumB
    AGAlumB
    1Password Alumni
    Options

    @Lalit_Paris: If you'd like to discuss the specifics about your account, please email us at support@1password.com as we're not going to discuss sensitive information publicly. However, more generally, if you've already paid and then you make changes to your account partway through the year, a credit will be applied to the next invoice. Cheers! :)

  • Lalit_Paris
    Lalit_Paris
    Community Member
    edited December 2017
    Options

    Ok thank you! You answered my question!

  • Ben
    Ben
    Options

    On behalf of brenty you're very welcome. :) If there is anything else we can do, please don't hesitate to contact us.

    Ben

This discussion has been closed.