To protect your privacy: email us with billing or account questions instead of posting here.

where find subscription expiration on iMac

Options
TripleHjr
TripleHjr
Community Member

I subscribed in March, 2017--where do I find on my iMac and on my iPhone that I have a subscription and when it expires?


1Password Version: 6.8.4
Extension Version: Not Provided
OS Version: OS X 10.11.6
Sync Type: subscription

Comments

  • sjk
    sjk
    1Password Alumni
    edited December 2017
    Options

    Hi @TripleHjr,

    where do I find on my iMac and on my iPhone that I have a subscription and when it expires?

    This support article explains how to manage your 1Password subscription, including checking its payment status, from the Billing page on 1Password.com:

    How to manage your 1Password subscription

    That'll work in web browsers and is sometimes necessary if you can't find/do something in the apps …

    1Password for Mac:

    1. Open and unlock 1Password.
    2. From the 1Password menu, choose Preferences.
    3. Click the Accounts icon, then select your account to find some details about it.

    1Password for iOS:

    1. Open and unlock 1Password.
    2. Tap the Settings icon, then tap 1Password Accounts.
    3. Tap your account to find some details about it.

    And this article covers managing in-app subscription purchases with Apple:

    If you started your subscription using an in-app purchase on your Apple device

    I see you've also got a conversation going with Jacob in email so we'll keep that one going there. :)

    Have a great weekend!

    ref: CQE-35324-686

  • TripleHjr
    TripleHjr
    Community Member
    Options

    sjk--thanks for initial info--but under iOS on iPhone all you see is that you are subscribed--no expiration--no version--and no place to see "preferences" or to select automatic updates--help me on this please--Hank

  • Ben
    Ben
    edited December 2017
    Options

    @TripleHjr,

    As Scott mentioned:

    This support article explains how to manage your 1Password subscription, including checking its payment status, from the Billing page on 1Password.com:

    How to manage your 1Password subscription

    That'll work in web browsers and is sometimes necessary if you can't find/do something in the apps …

    (emphasis mine)

    Only limited details are available in the app. You’ll need to log in to the web page in order to get further details. :)

    Thanks.

    Ben

This discussion has been closed.