Sync set up through Dropbox on iMac, iPhone, and previous MacBook. On new MacBook, can't

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greenmonkeyblue
greenmonkeyblue
Community Member

Sync set up through Dropbox on iMac, iPhone, and previous MacBook. On new MacBook, I get 1Password to select the path that leads to 1Password.agilekeychain in Dropbox, but when I click "Continue," it doesn't continue. Installed and uninstalled 1Password on the new MacBook 3 times, reinstalled Dropbox once, check sync on Preferences in Dropbox and it's o.k., all filled have been downloaded from Dropbox to the Mac. Turned the Mac off 2 times, then one more time overnight for good measure. No luck. Will I have to get a new password database? I was hoping 1Password wouldn't force me to use their cloud service.


1Password Version: 6.8.4
Extension Version: Not Provided
OS Version: 10.12.6
Sync Type: Dropbox

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  • Lars
    Lars
    1Password Alumni
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    Hi @greenmonkeyblue - no, we don't force anyone to use 1password.com :) -- though I will point out that problems like the one you're experiencing now are a thing of the past with a 1Password membership.

    However, for our users who prefer to use the more-advanced 3rd party manual-setup sync methods, we do have a great troubleshooting guide. Let us know if that helps you!

  • greenmonkeyblue
    greenmonkeyblue
    Community Member
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    Success! Thank you!

  • Lars
    Lars
    1Password Alumni
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    @greenmonkeyblue - Fantastic! I'm so glad the troubleshooting guide worked for you. Have a great week! :)

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