To protect your privacy: email us with billing or account questions instead of posting here.

Forgotten password/emergency kit

Options
tasugo
tasugo
Community Member
in Memberships

How do I start over?

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • AGAlumB
    AGAlumB
    1Password Alumni
    Options

    @tasugo: (Un)fortunately AgileBits has neither your 1Password data nor the Master Password used to secure it, so this isn't something we can 'reset' for you to help directly. However, please try the tips in this guide as they may help you gain access again:

    https://support.1password.com/forgot-master-password/

    You can try as many times as you want. You won’t be “locked out”, but you will not be able to access your data unless you can enter the required Master Password correctly. But if you are certain you cannot remember it, or you don't have anything important store there, just follow the instructions in the account deletion email and you can sign up for a new account. Please let me know how it turns out. I look forward to hearing back from you!

  • tasugo
    tasugo
    Community Member
    Options

    Thanks @brenty, I deleted my account since it was a test drive long time ago, not fully understanding the importance of every step of the way. Will start over properly.

    best regards

  • rickfillion
    rickfillion
    Options

    Good good. Let us know if you have any other questions for us.

    Rick

This discussion has been closed.