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Eero 1Password Family Account to Non-eero 1-user...

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LePigeonBleu
LePigeonBleu
Community Member
in Memberships

Hi,

I signed up for Eero Plus which provides a free family account with the subscription. Would you please change my membership back to the single user I had? I'll cancel with Eero Plus as soon as I'm able to have my original account back.

Thank you,

Mark

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • AGAlumB
    AGAlumB
    1Password Alumni
    edited January 2018
    Options

    @LePigeonBleu: I'm not quite sure I understand what you're trying to do. Your plan can't be changed by you or by us while you're being billed through eero. And there's no additional cost to you having a 1Password Families plan in that case since that's included in your eero Plus subscription. Ultimately this isn't going to be something we can help you with on a public forum anyway since account information will be involved. But if you'll email us at support@1password.com with the details we can help you get things sorted. :)

    ref: KAD-48281-247

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