Safari - Clicking on 1Password button does not always work

ErreipL
ErreipL
Community Member

Hi,
I've recently switched to Safari on my Macbook Air with MacOS High Sierra 10.13.3.
Sometimes clicking on the 1Password extension button does not work. Nothing happens. I have either to restart Safari or open several new tabs to have, eventually, the button working again.
Any idea?
Thanks


1Password Version: 6.8.8
Extension Version: 4.7.0
OS Version: 10.13.3
Sync Type: Not Provided

Comments

  • Lars
    Lars
    1Password Alumni

    @ErreipL - without knowing a little bit more about your setup, I'd say you might want to try uninstalling your 1Password extension in Safari, making sure Safari itself is up-to-date (11.0.3), restarting your Mac and then installing the 1Password extension from the Safari extensions gallery. Let us know how that works for you.

  • ErreipL
    ErreipL
    Community Member

    Hi Lars, Safari is in version 11.0.3. 1Password extension has just been installed. I'm going to reinstall it and keep you posted. Txs!

  • Lars
    Lars
    1Password Alumni

    @ErreipL - sounds good; keep us posted!

This discussion has been closed.