To protect your privacy: email us with billing or account questions instead of posting here.

how to move my online vault from 1password.com to 1password.eu?

Options
sebn
sebn
Community Member
in Memberships

Good day,

I´ve sent up during an early beta to 1password.com.
According the GDPR I have to move my data to 1password.eu

How to do this?

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:move vault europe

Comments

  • jimthing
    jimthing
    Community Member
    edited May 2018
    Options

    Signup for a .EU account at 1password.eu, then copy the vault contents to it within the app.

    https://discussions.agilebits.com/discussion/90185/how-to-move-vault-between-accounts

    More general details in this thread:
    https://forums.macrumors.com/threads/1password-7-for-mac-launching-today-with-redesigned-sidebar-easier-access-to-vaults-and-much-more.2119667

  • sebn
    sebn
    Community Member
    Options

    Hi jimthing,

    thanks for your reply.
    Signing up at 1Password.eu requires me to buy an additional family license which I don´t want.

  • jimthing
    jimthing
    Community Member
    edited May 2018
    Options

    Contact them directly by email, and they'll sort you out:
    https://support.1password.com/contact-us

  • Ben
    Ben
    Options

    Thanks for the assist here, jimthing. @sebn If you haven’t already taken jimthing’s advice please do. We’ll be happy to help, but this is something we’d need to address via email.

    Thanks!

    Ben

  • danco
    danco
    Volunteer Moderator
    Options

    I don't think anything in the GDPR forces you to move. But if you don't move you would have to agree to a privacy policy that perhaps AgileBits don't have in place yet (I haven't checked, and as I'm not an employee I don't know).

  • Ben
    Ben
    Options

    I don't think anything in the GDPR forces you to move.

    That would be my understanding as well, but I’m not a lawyer. :)

    Ben

  • sebn
    sebn
    Community Member
    Options

    Well, we do have two external consultants regarding the GDPR/DSGVO issue - both advised us to migrate to the EU vault. I believe/guess/hope they do have a reason to do so.

    @Ben Sent in the ticket 4 days ago via email. Hopefully you guys have some time to take care of this prior the demo period stops.

    Thanks!

  • AGAlumB
    AGAlumB
    1Password Alumni
    Options

    @sebn: I'm not seeing anything in the inbox. What is the Support ID you received? We can help you sort things out. :)

  • sebn
    sebn
    Community Member
    Options

    Support is taking care of this, thank you!

  • AGAlumB
    AGAlumB
    1Password Alumni
    Options

    Ah, great! Go ahead and continue the conversation there then. Just wanted to make sure you were getting the help you need. You're in good hands. :chuffed:

This discussion has been closed.