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trial "expired" - but it isn't!

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LivingstonLover
LivingstonLover
Community Member
edited June 2018 in Memberships

I paid for not one but TWO single licenses of 1 password 3 for Mac (not sure why I have two version - both for me). The version seems to work fine on my MacBook Pro but on my iMac I get an error message on the Safari extension which says "trial expired. click here to buy.". But I don't have a trial. I have a paid version! Why is this happening? I am using 1Password 6.8.9 on my iMac.

1Password Version: 6.8.9
Extension Version: 4.7.1
OS Version: 10.13.2
Sync Type: dropbox

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  • Jacob
    Jacob
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    Hey @LivingstonLover! I see you've emailed us as well so I'm going to respond there. Talk to you shortly!

    ref: AAK-56921-155

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