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Firefox Quantum v. 61.0

richardlabelle
richardlabelle
Community Member

Why is it that Firefox Quantum does not retain the Account key when trying to login again? re: I login to my 1Password web account but have to enter all the info i.e. email, account key and password. Not I am logged in to my account. When finished, I logged out and closed Firefox. Now, when I re-launch Firefox, I have to re-enter the account key again for Firefox did not remember what it was, why do I have to re-enter this info again? Thanks in advance for your help.


1Password Version: 1Password 7
Extension Version: 7.0.4 (70004001)
OS Version: macOS High Sierra V. 10.13.5
Sync Type: iCloud
Referrer: forum-search:Why is it that Firefox Quantum does not retain the Account key when trying to login again?

Comments

  • Hi @richardlabelle

    I'm not experiencing this in Firefox. Please make sure Firefox > Preferences > Privacy & Security > Cookies & Site Data is set to accept cookies and site data, and they are kept until they expire. Also please make sure you don't have any extensions that are removing such data.

    Thanks.

    Ben

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