my 2 factor is not working. it is saying that the code is incorrect when it is correct. Help.

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mby3149
mby3149
Community Member
in Mac

I am trying to turn on 2 factor authenticator. It is saying the code is incorrect when it is correct. Please help.

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:2factor not working

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  • Lars
    Lars
    1Password Alumni
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    Welcome to the forum, @mby3149! I'm sorry for the trouble you're experiencing just now. Unfortunately, without a little more information, it's hard to say what might be wrong or how we might address it. When you say "2 factor authentication," are you referring to TOTP for a particular website's login page, or did you mean you've activated 1Password's MFA on a Teams or Business account? If it's the former, the likeliest reason I'm aware of off the top of my head would be a discrepancy between the system clock and the server clock. Can you elaborate?

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