License keys have disappeared from all Software License items after update today

rarcher57
rarcher57
Community Member
in Mac

After automatically updating today to 1Password 7.0.5 I've noticed that all license key field data has disappeared from all Software License items (i.e. it's not visible and not copyable - see the screenshots below).

This is a non-destructive issue as the data is definitely still there: if I edit a Software License item then the data becomes visible. Once I save or cancel the edit the key becomes invisible again.

This doesn't seem to affect any other type of item or field.
I've rebooted, etc. and the problem persists.
The problem occurs in both the main app and in 1Password mini.
The problem does not occur in the iOS app.

I'm not experiencing any other issues with 1Password and have been happily using it for many years :)

Russell

1Password Version: Version 7.0.5 (70005004)
Extension Version: N/A
OS Version: macOS 10.13.5 (17F77)
Sync Type: 1Password membership

Comments

  • thightower
    thightower
    Community Member

    +1

  • rudy
    rudy

    @thightower, @rarcher57,

    Thanks for the heads up, we'll get that sorted out.

  • Smoky Fred
    Smoky Fred
    Community Member

    @rudy I don't have this problem, but I manually updated. However, I have never been able to see a copy button for a license key in 1P7. I have another major problem with 7.0.5 that I will document in another thread.

    Fred

  • pl_svn
    pl_svn
    Community Member
    edited June 2018

    great fix indeed for the missing "copy" button :p

    going back to 7.0.4 is the fix

    1Password Version: Not Provided
    Extension Version: Not Provided
    OS Version: Not Provided
    Sync Type: Not Provided

  • pl_svn
    pl_svn
    Community Member
    edited June 2018

    was this the "missing copy button" fix? :p

    back to 7.0.4 and license keys do show again

  • Stephen_C
    Stephen_C
    Community Member

    For others reading this thread, software licence keys in 7.0.5 are not "gone"—they are merely invisible until you edit the relevant item. AgileBits has acknowledged the bug...but you do still have access to your licence keys. See, generally, this thread.

    Stephen

  • pl_svn
    pl_svn
    Community Member
    edited June 2018

    back to 7.0.4, license keys showing but... Safari extension doesn't work anymore
    hope 7.0.6 is only minutes away :|

  • Ben
    Ben

    I’d recommend staying on 7.0.5 and using edit mode to access any software license data you need until we can get this fixed up.

    Thanks.

    Ben

  • rarcher57
    rarcher57
    Community Member

    Just updated to 7.0.6 and the problem is resolved!

    Really impressed with how responsive the 1Password team have been - thank you :chuffed:

    Russell

  • rudy
    rudy

    @rarcher57,

    :+1:

  • PasswordRay
    PasswordRay
    Community Member

    Same. will wait for fix. glad they were not dissolved

  • rudy
    rudy

    @PasswordRay,

    The fix is already out in 7.0.6, unless you're having a different problem?

This discussion has been closed.