Can anything be done about low quality rich icons?

kennytrim · June 2018

I've got a handful of logins for which the rich icon is pulling in an old pixelated favicon. Shouldn't we be able to replace these locally with custom icons? I've tried but they always return to the previous state once saved. I can't figure out if this is by design or a bug. I've perused similar topics in the forum but don't see a clear answer.

1Password Version: 7.0.4
Extension Version: 4.7.1
OS Version: MacOS 10.13.5
Sync Type: Not Provided

Lars · June 2018

@kennytrim - you should certainly be able to upload your own icons. To do so, you'll need to (in 1Password for Mac) open the details for the Login record(s) in question, then click Edit. Once you've done that, double-clicking on the icon itself should allow you to choose "Other" and select any image you like in .jpg or .png format.

kennytrim · June 2018

That's what I assumed, it's just not working for me. I have no problem adding or replacing custom icons when there is not a rich icon associated with the login's website. If there is a rich icon, it returns to the original as soon as I save my customization.