Need Help Please [Transfer from old device to new]

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keatkylim
keatkylim
Community Member
edited July 2018 in iOS

I have an existing 1Password on iPhone7 with all my data in it
I have a new iPhoneX. I have installed 1Password on this new phone.
I have tried many times but can’t transfer my data on IPhone 7 to the iphoneX

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  • keatkylim
    keatkylim
    Community Member
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    This is the Items in my old phone iPhone7

  • keatkylim
    keatkylim
    Community Member
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    After I setup 1Password in my new phone iPhoneX I cannot get all the Items in my existing iPhone7 to the new phone iPhoneX

  • keatkylim
    keatkylim
    Community Member
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    Can someone help me please. Thank you

  • Ben
    Ben
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    Hi @keatkylim

    Welcome to the 1Password forum.

    It appears you may have signed up for a 1Password.com membership on the iPhone X. Is that correct? If so you can find instructions on migrating your data on the iPhone 7 into that membership here:

    Move your existing 1Password data to a 1Password account

    As you’ve already signed up for a membership skip down to the section titled “Migrate your data on your main device” (do not sign up for a second membership or this won’t work).

    I hope that helps!

    Ben

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